At iSolutionPakistan, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return or exchange under the terms outlined in this policy.
Eligibility for Returns
Products must be returned within 14 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition as received. Certain products, such as digital goods or customized items, may not be eligible for return.
How to Request a Return or Exchange
To initiate a return or exchange, please contact us at isolutionpakistan89@gmail.comΒ or call +92 330 2591796 with your order details. Our team will guide you through the process and provide instructions for returning the product.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed using the original payment method within 7β10 business days. Please note that shipping charges are non-refundable.
Exchanges
If you wish to exchange an item for a different size, color, or product, contact us as soon as possible. Exchanges are subject to product availability. The same conditions for returns apply to exchanged items.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We may request a photo of the item for verification. We will replace the product or issue a full refund at no additional cost to you.
Contact Us
If you have any questions or concerns regarding this Return/Exchange Policy or how your data is handled, please contact us at email: isolutionpakistan89@gmail.com Phone: +92 330 2591796.